Welcome to Talwar Factory. These Terms and Conditions (“Terms”) govern your access to and use of our website https://talwarfactory.com and all products or services offered by Talwar Factory.
By using our website or placing an order, you agree to be bound by these Terms. Please read them carefully before using our services.
1. Company Information
Talwar Factory
Ishwar Nagar, Purani Chungi, T.T Road,
Amritsar – 143001, Punjab, India
Email: talwarfactoryindia@gmail.com
Contact: +91 9463561093
Website: https://talwarfactory.com
2. General Terms
- By accessing or using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
- Talwar Factory reserves the right to modify, update, or change these Terms at any time without prior notice.
- All products sold are for ceremonial, religious (pooja), or wedding purposes only and not for weapon or combat use.
3. Products and Descriptions
- We specialize in antique and handcrafted swords for wedding, religious, and decorative use.
- All images, product details, and descriptions are provided for reference. Minor variations in color, finish, or design may occur since products are handcrafted.
- Talwar Factory reserves the right to discontinue or modify any product without notice.
4. Orders and Payments
- All prices listed on our website are in Indian Rupees (INR).
- Orders can be placed directly through our website or by contacting us via email or phone.
- Payments must be made through the available secure payment gateways listed on the website.
- Talwar Factory reserves the right to refuse or cancel any order due to product unavailability, payment issues, or suspected fraudulent activity.
5. Shipping and Delivery
- We deliver across India via trusted courier partners.
- Delivery time may vary depending on location and product availability.
- Customers will be notified with tracking details once the product is shipped.
- Talwar Factory is not liable for delays caused by courier companies, natural calamities, or events beyond our control.
6. Returns, Replacement & Refunds
- Due to the custom and handcrafted nature of our products, returns are not accepted unless the item is damaged or defective upon delivery.
- Any complaint regarding damage or wrong product must be reported within 48 hours of receiving the order, with unboxing photos or videos as proof.
- Approved refunds or replacements will be processed after product verification.
- Refunds will be credited to the original payment method within 7–10 business days.
7. Use of Products
- All swords sold by Talwar Factory are replicas and antiques, intended only for display, ceremonial, or religious purposes.
- Buyers must ensure compliance with local laws and regulations regarding the possession and use of decorative swords.
- Talwar Factory will not be responsible for any misuse or illegal use of the products.
8. Intellectual Property
- All logos, images, designs, and written content on this website are the intellectual property of Talwar Factory.
- Unauthorized reproduction or use of our content or images is strictly prohibited.
9. Limitation of Liability
- Talwar Factory shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
- All products are sold “as is” for decorative or religious use only.
10. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] page for details on how we collect, use, and protect your information.
11. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Amritsar, Punjab.
12. Contact Us
For any queries, concerns, or feedback, please contact us at:
Talwar Factory
Ishwar Nagar, Purani Chungi, T.T Road, Amritsar – 143001, Punjab, India
talwarfactoryindia@gmail.com
+91 9463561093
https://talwarfactory.com